General
The mall is open daily from 10.00 AM - 10.00 PM. For restaurants, there are some that open earlier or close later.
The temporary concierge counter is located at L1.
You may locate our tablet directories around the mall on each level. Alternatively, you may download our Sunway Super App that features the mall directory as well as information about current events and promotions in the mall. For further assistance, our temporary Concierge Counters are located on L1 Floor*.
For general inquiries, please visit https://answers.brandchat.co/#/chatbots-channel/sunway-square/7ccbe219-1f06-42a7-27a0-bf20140b53c5/SquarrelAiBot For emergencies, you may contact our Concierge at +603-56399222.
Yes, Sunway Square provides free WiFi. Just select Sunway WiFi to get yourself connected.
You may log on to https://www.sunwaysquare.com/mall/directory or download our Sunway Super App.
You may visit here for more info https://careers.sunwaymalls.com/
Click here for more information https://jobs.sunwaymalls.com/
You may submit your enquiry here https://www.sunwaysquare.com/contact-us
You may submit your enquiry here https://www.sunwaysquare.com/contact-us
Getting Here / Transportation
Here are some transportation options:
i) ERL-LRT-BRT
Take the ERL from the airport to KL Sentral. From KL Sentral, transit to the LRT and choose USJ 7 Station as your destination. At USJ 7, transit to the BRT and choose SunMed as your destination. From BRT SunMed, Sunway Square is just a walking distance away. Simply follow the signage and pathfinders upon your arrival.
Approximate travelling time: 1 hour 30 mins
From ERL KLIA – LRT KL Sentral (Approx. 35mins)
From LRT KL Sentral – LRT/BRT USJ 7 (Approx. 40mins)
From LRT/BRT USJ 7 – BRT SunMed (Approx 10mins)
ii) Grab or Airport Taxi
You may also opt for alternative modes of transportation. It will save you the hassle of changing from one station to another and the price is cheaper for a group of four travellers.
Approximate travelling time: 45mins to 1 hour depending on the traffic condition
Here are some transportation options:
i) LRT-BRT
Take the LRT and choose USJ 7 Station as your destination. At USJ 7, transit to the BRT and choose SunMed as your destination. From BRT SunMed, Sunway Square is just a walking distance away. Simply follow the signage and pathfinders upon your arrival.
Approximate travelling time: 50 mins
From LRT KL Sentral – LRT/BRT USJ 7 (Approx. 40mins.)
From LRT/BRT USJ 7 – BRT SunMed (Approx 10mins.)
ii) KTM-BRT
Take the KTM to Setia Jaya Station. When you arrive, follow the signage to the BRT Station. Take the BRT to SunMed Station. From BRT SunMed, Sunway Square is just a walking distance away. Simply follow the signage and pathfinders upon your arrival.
Approximate travelling time: 33 mins
From KTM KL Sentral – KTM/BRT Setia Jaya (Approx 27 mins)
From KTM/BRT Setia Jaya – BRT SunMed (Approx 6mins)
iii) Grab or Taxi
You may also opt for alternative modes of transportation. It will save you the hassle of changing from one station to another and the price is cheaper for a group of four travellers.
Approximate travelling time: 30 to 45 mins depending on the traffic condition
Approximate travelling time: 20 to 30 mins depending on the traffic condition
The nearest BRT station is the SunMed.
The nearest LRT station is the USJ 7 Station. However, to get to Sunway Square Mall, kindly transit from the LRT to the BRT station and take the BRT to the SunMed. From BRT SunMed, Sunway Square Mall is just a walking distance away. Simply follow the signage and pathfinders upon your arrival.
The nearest KTM Station is the Setia Jaya Station. However, to get to Sunway Square Mall, kindly transit from the KTM to the BRT station and take the BRT to the SunMed. From BRT SunMed, Sunway Square is just a walking distance away. Simply follow the signage and pathfinders upon your arrival.
Pet-Friendly
Yes. Pets are welcome in designated outdoor areas such as Sunway South Quay Lake and the Squarrel Playground.
Pets are currently restricted from indoor areas, especially where food is prepared or served, in line with existing regulations.
This is an interim arrangement while clearer pet-friendly dining guidelines are being developed by relevant authorities.
Pets are not allowed indoors, and are not allowed at areas where food is prepared or served, in line with existing regulations.
Pets are welcome at Sunway South Quay Lake and the Squarrel Playground.
Selected outdoor areas provide basic amenities. Visitors MUST clean up after their pets.
The updated implementation took effect following alignment with current regulations.
The mall takes a measured and respectful approach, prioritising safety, hygiene, and community comfort.
The mall will review its approach once clearer pet-friendly dining guidelines are in place.
Surau
Yes. The Surau or Muslim Prayer Room is located at:
Female Surau: located at LG1/B2 near to Village Grocer
Male Surau: located at level B1; please use the lift or fire staircase near to female surau to go one floor up.
CCTVs are installed facing the common shelf, nevertheless we advise you to take care of your belongings and ensure that your belongings are within sight during prayer to avoid misfortune or loss.